What our Customers say
Feedback from some of our loyal Gold Coast customers who have rented vehicles from Gold Coast Family Car Rentals.
Read some of our Customer Comments and Feedback:
"This is the second time I have used you and I am very happy with your service. I have also recommended you to friends and most recently in the last fortnight our friends from Hamilton Victoria used you and were also very happy with you, as they told me."
"Hi Darryl and Family
We have a great time in Gold Coast and just reached Malaysia @ 4am today. We'll definitely use back your service for the next visit."
"The car was very clean and in good condition, we will love to deal with you again next time and we also will not forget to promote your company to our friends and family due to your good services with affordable price."
"Hi Guys, We recently hired a car with you & just wish to say thanks to all your staff for your wonderful & friendly service, from the moment we were collected from the airport. The car we had was very clean & a pleasure to drive. Your office offers very affordable rates & no doubt when we visit the Gold Coast again, we will rent a car with you again. Looking forward to dealing with you again in the future."
"What a nice experience hiring a car from this company. The minibus was ready for us when we got off the plane. The staff were really friendly and the car was good.
I'd definetly look at using this company again."
"Had a wonderful family holiday on the Gold Coast for a week and the 5dr Kia hatchback made getting about real easy. The staff are all friendly and the pick up and drop off went very smoothly.
"I have rented off GCFCR every year I come over, they are the cheapest, reliable, friendliest people on the coast. I will always rent off these guys, always recommend them to family and friends. To have them pick us all up from the airport and take us back there is an added bonus. I always save hundreds when renting from them and allows me to give that extra money I save to my kids to spend at the factory outlets. See you later this year in October."
"First time users of GCFCR, we were pleasantly surprised at the level of service and vehicle quality. The airport pickup and drop off went smoothly, and nothing appeared to be too much trouble. Even a mechanical problem was attended to speedily and effectively. GCFCR seems to be busy with repeat business, and I can see why. Highly competitive rates will see us booking again."
"My car broke down and at short notice I needed a car. Family cars were very helpful in supplying a vehicle for a short time [3 days] and also took me to pick up my car when it was ready. Thanks so much."
Wayne | Retired
"I was told numerous horror stories by friends who had rented cars on the GC from the "smaller" companies but decided to go with GCFCR and it's been a great experience overall. There was an initial hiccup with payments on the day of pickup that sent alarm bells ringing but it got quickly sorted out which was much appreciated. The car was clean, in good operating condition and in no way whatsoever did I feel that my self, or my family were at risk. We arranged an after hours pick up and the car was there, ready to go when we arrived and as we were travelling with our 17 month old baby, it was a welcome relief.
I now have a story of my own to share with my friends about renting with the "smaller" companies on the GC, and it's very positive one. Thanks GCFCR, see you next time we're in town."
Lorenzo & family
"Everything was perfect. They were on time for airport pickup, informative driver, car was clean inside and out, professional service, cheap price, no issues at all. Child booster seat was in the car ready to go. Recommend to all."
"Yes they are displaced from the airport but their rates are cheap and I have never had bad service. I often get an upgrade for no charge. Easy pick up and drop off at airport. I go back over and over. "
"I have rented cars from Gold Coast Family Car Rentals on 7 or 8 occasions now and they are by far the best company on the Gold Coast. Nothing is ever too much trouble for them, they pick up and drop off to the Airport extremely efficiently . Their cars are
maintained perfectly and the price is cheaper than others. The staff are all polite and very helpful. I thoroughly recommend this company and believe you would be crazy to go anywhere else."
"I can highly recommend this company. We arrived late at the Gold Coast and left late as well, but everything went like clockwork. The people at Family Car Rentals were very responsive and helpful. We'll definitely use their services again. Thanks once more to Darryl, Grant and the team."
Family Car Rentals Reviewed on Google by 192 People. Rated 4.3/5