Gold Coast Airport (OOL) Arrival Procedures
Arrival procedures for renters flying to Gold Coast Airport (OOL)
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It’s easy to start your car rental experience at Gold Coast Airport (OOL) every day of the year at any time (even when we are sleeping). Just enter your arrival and departure dates and times to get accurate and complete pricing details. Get an Online Quote now for your next Gold Coast Airport Car Rental.
Our booking confirmation email will provide you with detailed information on where to go once you arrive into Gold Coast Airport (OOL) to meet our free transfer mini-bus, or how to locate your rental vehicle if we have left it at the Gold Coast Airport (OOL) for your subsequent collection.
People arriving during our operating hours who wish to travel south immediately upon arrival at Gold Coast Airport (OOL) may request us to leave the rental car for them to collect from the airport in the same manner as would be the case with after-hours arrival. We can arrange this with a small car hire surcharge, just mention your request in “Special Requirements” in our quote/booking request.
Free Transfers to our Currumbin Waters Office for vehicle collection:
| Day | Domestic | International |
|---|---|---|
| Mon-Sat | All arrivals before 3:45pm | All arrivals before 3:30pm |
| Sunday | All arrivals before 1:00pm | All arrivals before 1:00pm |
Rental vehicle left at Gold Coast Airport (OOL) for customer collection:
| Day | Domestic | International |
|---|---|---|
| Mon-Sat | All arrivals after 3:45pm | All arrivals after 3:30pm |
| Sunday | All arrivals after 1:00pm | All arrivals after 1:00pm |
| Holidays* | All Flights | All Flights |
* Flights arriving into Gold Coast Airport (OOL) on Christmas Day; New Year’s Day; Australia Day; Good Friday; Easter Sunday; Anzac Day; Labor Day (Qld); Monarch's Birthday.
Procedure for Arrivals
Our mini-bus will arrive at the Gold Coast Airport Transit Centre at times as shown in the table below:
| Service | Domestic | International |
|---|---|---|
| FREE Transfer (pick-up at 8am) | Flights arriving before 07:45am | Flights arriving before 07:15am |
| FREE Transfer (during the day) | 20 minutes after flight arrival, last transfer 4:15pm | 45 minutes after flight arrival, last transfer 4:15pm |
| Rental vehicle left at Gold Coast Airport for Customer Collection (afterhours) | Flights arriving after 3:45m Mon-Sat or after 1:00pm Sundays All arrivals Christmas Day, New Year’s Day, Australia Day, Good Friday, Easter Sunday, Anzac Day, Labor Day (Qld) |
Flights arriving after 3:30pm Mon-Sat or after 1:00pm Sundays All arrivals Christmas Day, New Year’s Day, Australia Day, Good Friday, Easter Sunday, Anzac Day, Labor Day (Qld) |
FREE Transfers
Our staff will meet you in the DAYTIME ARRIVALS PICK UP AREA (Gold Coast Airport Transit Centre) shown in dark blue on the map (see below), you, your family, and your luggage will have a free transfer from Gold Coast Airport to our Currumbin Waters office.
If your arrival is after our free transfer shuttle service ends for the day, we will leave the rental car at the Gold Coast Airport (OOL) for you to collect on arrival. The rental car will be located within the SHORT- TERM CAR PARK shown in yellow on the map. Detailed retrieval information will be provided in our rental booking confirmation email.
If you request your vehicle to be left at the airport for your collection upon arrival when the arrival is within our transfer service operating hours, the relevant fee will be $37.50, plus any parking charges incurred when you exit the SHORT-TERM CAR PARK.
Vehicles Left for Customer Collection
Vehicles left at the Gold Coast Airport (OOL) for collection by customers will be parked in either the SHORT- TERM CAR PARK shown in yellow or the LONG- TERM CAR PARK shown in red. Full collection procedures will be contained in your ARRIVAL PROCEDURES rental car booking confirmation email.
Gold Coast Airport (OOL) Map
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