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Gold Coast Car Rentals

Check out our opposition for yourself

We guarantee to provide the best value rental deals on the Gold Coast. To make it easier for you to check out our opposition for yourself, we have compiled a table of all of the car rental depots that we could find on the Gold Coast.

Just click on any rental company's name and you will be taken directly to their website for you to get your own quote. We are confident that you will return to our website and continue on to make an online booking request.

If you think that you have an opportunity to ask for our Best Value Guarantee to be activated, please record the details of what you included in the quote you obtained and then call us. Remember, our Guarantee is that we will reduce our price by double the difference plus $50. 

In our analysis of each of these companies, we detected a worrying level of difference between companies in respect of the information that can be obtained from their websites and in respect of significant variations in the scope of protection afforded to renters in relation to damage to vehicles and other people's property.

It's a mine field out there, of the 44 other companies we surveyed in March 2018:

  • 1 company provides no insurance cover (at any level) in respect of 3rd party vehicle or other property damage
  • 2 companies provide no insurance cover (at any level) in respect of Single Vehicle Incidents, Hail or Storm damage
  • 5 companies have seriously compromised insurance cover at standard or intermediate excess levels compared to their premium reduction level, including in some cases, no theft cover - no 3rd party cover - no hail damage cover
  • 8 would only provide pricing information by return email or by phone
  • 4 provided no indicative vehicle brand or model and 31 provided no indication of vehicle age
  • 11 did not disclose the amount of their standard insurance excess if you chose not to have the reduced excess, whilst 8 companies told us the cost to reduce the excess, but did not disclose the "from" amount, or the "to" amount
  • 26 did not provide anything like a copy of their actual rental terms and conditions, some of these provided summaries of varying detail, but "summaries" are not the wording that a renter becomes contractually bound to
  • 24 did not provide anything like a reasonable description of conditions of cover for their insurance arrangements
  • 28 either provided no Privacy Policy statement or provided non-compliant information, even though it is a federal law requirement to provide consumers with the opportunity to read the organisation's privacy policy prior to them giving personal information
  • 19 websites do not have https certification for the security of personal information provided by enquirers
  • 10 companies ask for your name, phone number and email address before their system will provide a quote - if you come across one of these, you can do what I do - give them false details, if you don't like their quote, you won't get pestered with follow up calls or emails and if you do like it, you can then simply give your correct details
  • 9 provide no insurance cover for loss of, or damage to "Accessories", including keys and remotes, 6 of these companies claim to provide a NIL "excess"
  • Of the 18 companies that claim to provide a NIL Excess option, 7 exclude cover on matters such as Accessories, tyres or Accident Administration fees ("NIL" doesn't always mean Zero)
  • Only 4 companies provide roadside service coverage for "driver at fault" matters such as lights left on; keys locked in car; out of fuel or tyre changing - 3 of these have this as an optional extra at around $5 to $6 per day

In the table below, you will note the columns headed "Https:// Status". This denotes that Google has advised that the personal information that you might provide within this site is regarded as "safe" - as at 20th May 2024, the URL bears the appropriate "https" prefix - the websites that do not bear the required security classification are shown as UNSAFE - we suggest that you should not deal with these companies as they cannot keep your personal information secure.

  

Car Rental Company Https:// Car Rental Company Https:// Car Rental Company Https://
Status Status Status
abaa Car Rentals Safe A Better Value Car Hire UNSAFE Ace Rental Cars Safe
Advance Car & Truck Rentals Safe Alamo Rent a Car Safe All Age Car Rentals Safe
All Coast Tarago Hire Safe Alpha Car Hire Safe Andy's Auto Rentals Safe
Apex Car Rentals Australia Safe Apollo Car Rentals Safe Atlas Car & Truck Rental Safe
Avis Australia Safe Bargain Car Rentals Safe Broadbeach Bargain Car Rentals Safe
Budget Australia Safe Carters Car Rental Safe Cheaper Car Rentals Safe
Choice Car Rentals Safe Coastal Car Rental Safe Coastwide Car Rentals UNSAFE
Crazy Clark's Car Rentals Safe Cut Price Car Rentals Safe Dave's Car Rental Safe
Dollar Car Rental Safe East Coast Car Rentals Safe Enterprise Rent a Car Safe
Europcar Safe Family Car Rentals Safe Flag Rent a Car Safe
Hertz Safe iRentals Safe Jacks Car Rentals Safe
Jetsetter Car Rentals Safe Jucy Safe Lewis Auto Hire Safe
National Car Rental Safe Nerang Car & Truck Rentals Safe Network Car & Truck Rentals Safe
OCR Car Rentals Safe Paradise Car Rentals Safe RaD Car Hire (Rent A Dent) Safe
Redspot Safe Rent a Bomb Safe Select Rent a Car UNSAFE
SEQ Rent A Car UNSAFE Sixt Australia Safe Star Rent a Car Safe
Suncoast Car Rentals Safe Surfers Paradise Car Hire Safe Surfers Rent A Car Safe
The Gold Coast Car Hire Safe Thrifty Car Rental Safe United Car Rental Safe

We subscribe to a private rental car website monitoring service which has gathered detailed information on well over 100 different rental companies throughout Australia, including all companies listed above. In the process of conducting their forensic analysis, they have created 32 different standards measuring the consumer fairness of each rental company's terms & conditions of rental, transparency and clarity of information, disclosure, service levels and fees. They have awarded Gold Star status to us for complete compliance with every one of their 22 standards. 

If you are considering using a 3rd party insurance excess reduction policy, you need to fully understand the shortcomings that may be in your intended rental company's insurance cover at standard excess levels - the exclusions that we have mentioned within our "compare" section (Single Vehicle Accidents; Hail Damage; 3rd Party Cover etc.) will not be covered by your outside policy if they are excluded by your intended rental company, because they won't be "excess" items, but rather "uninsured" items - thus becoming just like driving through flooded waters etc.


Family Car Rentals Reviewed on Google by 192 People. Rated 4.3/5

Burleigh Tourism FCA Gold Coast Central Chamber of Commerce
MTA Queensland Gold Coast Airport

Additional Information

Gold Coast Depot

Lowest price and fairest rental contract terms and conditions - both guaranteed!

Customer Reviews

Feedback from some of our loyal customers who have rented vehicles from Family Car Rentals.

Holiday Accessories

FREE child safety seats and other children's needs at heavily discounted prices, plus loads of extras that go to make your holiday complete.

Rental Fleet

Our Gold Coast rental car fleet is fully insured, fully serviced, clean and reliable - all of our rental cars are covered by independent 24hr roadside

Reliability and Confidence

Family Service, Family Integrity and Family Value

Family
FAMILY
Family value and service
Trust
TRUST
Our personal guarantee
Value
VALUE
Unequalled value with no surprises
Quality
QUALITY
Excellence of value to all our customers
Service
SERVICE
Independent 24 hour roadside service
Distance
DISTANCE
Flexible distance allowances
place1 Wheeler Crescent (Cnr Villiers Drive), Currumbin Waters, Queensland 4223
phone+61 7 5508 3333